// Responsible Gaming

Playing well means playing safely

Gaming is entertainment, not a way to make money. We work to ensure that it remains a healthy, informed, and controlled experience.

// What Is Responsible Gaming?

Playing with Information and Limits

Responsible gambling means enjoying gambling as just another leisure activity: deciding in advance how much time and money you will spend on it, and sticking to that decision.

The vast majority of people gamble without any problems. For those who do have a problem, early detection and professional help are crucial: that’s why we train our staff and partner with leading organizations in the field.

// Our Commitment

What We Do at Pascual Jocs

Access Control

We verify identity upon entry to our venues: admission is limited to those 18 years of age or older and individuals not listed on the banned list.

Trained staff

Our team undergoes ongoing training to identify and address potential risky behaviors.

Visible information

Information on responsible gaming and how to get help is available at our locations.

Responsible Advertising

Honest communication, with no promises of profit or messages aimed at minors.

Regulatory Compliance

We operate in accordance with the gambling regulations currently in force in the Balearic Islands and in Spain.

Collaboration

We work with organizations that specialize in gambling prevention and player support.

// Recommendations

Ten seconds before we start

Set a budget before you play, and don’t go over it.
Set a time limit for yourself: gaming shouldn’t take the place of other activities.
Don’t gamble to recoup your losses: that’s the most common warning sign.
Don’t gamble with money you need for other things or with borrowed money.
Don’t play if you’re sad, stressed, or under the influence of alcohol.
Ask for help right away if you feel like you’re losing control. Doing so early on makes all the difference.

// Who We Work With

Leading Organizations

We collaborate with organizations that specialize in prevention, education, and support for people with gambling problems.

SAREIBAANESARFES PROJECT

If you need help—or think someone close to you does—you can contact these organizations or speak with the staff at any of our locations. We will assist you discreetly.

+18

Minors and individuals listed on the prohibited players’ registry are prohibited from accessing the game. Gambling can be addictive: please gamble responsibly.